Motorola, Woot.com Sold Refurbished Xooms With Previous User Data Intact
Quick question: what's the one thing you should absolutely, positively do any time you trade in or return a piece of used tech? Answer: wipe the hard drive. If you already knew that, you might want to spread the word to your friends and neighbors, because Motorola forgot to wipe the info off of a bunch of used Xoom tablets it recently sold to enthusiastic Woot.com buyers. Oops! "A bunch" is a relative statement, of course, as is the "around 100" number Motorola tosses out in its press release outlining the goof. Over 6,200 refurbished Wi-Fi tablets were sold by Woot.com during the affected period between October and December, so 100 isn't a terribly high percentage -- unless it's your info left on a Xoom hard drive, that is. From Motorola's press release: It is possible that users might have stored photographs and documents. They may have also stored user names and passwords for email and social media accounts, as well as other password-protected sites and applications. To try and make things right, Motorola is offering anybody who bought, then returned a Xoom at Amazon Best Buy, BJ’s Wholesale, eBay, Office Max, Radio Shack, Sam’s Club, or Staples  a free two-year membership in Experian’s ProtectMyID Alert. The company is also trying to track down the affected units and ensure that data from previous users is wiped.

Read more at.... JensenIT RSS Full Articles

 

About Us

Jensen Information Technologies, Inc. is the premier full service network solutions and high-speed communications provider for all your computing and Internet needs.

We provide superior customer service and the highest quality network solutions in the region. In addition to networking and Internet solutions, we offer value-added leasing, extended maintenance services and competitive pricing to cover all your technology needs.

Credit Card Processing