JensenIT Blog
Things have always gone bump in the night, and so we’ve always told horror stories to help us process these fears. While these bumps once came from dangerous animals and the other hazards of the time, they have evolved and become digital.
Since it’s Halloween time, we wanted to take a page from the master of the macabre, Edgar Allen Poe, and update one of his poems for a more modern audience… so, without further ado, here is our reimagining of The City in the Sea.
When you rub the magic lamp of modern tech, artificial intelligence feels like a benevolent genie ready to grant your productivity wishes. Speed up code execution? Done. Draft five marketing proposals before morning coffee? Granted.
However, as any classic horror story reminds us: you must be careful what you wish for.
Technology infrastructure is not built on software alone. It relies heavily on human habits.
Even the most expensive security systems can be completely undermined by a single reused password or an unpatched browser. Protecting your business requires securing every access point with deliberate, consistent daily routines. What better time to practice this than October, Cybersecurity Awareness Month?
Imagine hosting an exclusive, multi-course culinary showcase to secure a multi-million-dollar deal that’s been eight months in the making. Your custom menus, client profiles, and proprietary recipe files are all prepared and ready to execute. But right as the VIPs sit down at the table, a major electrical surge strikes, completely frying your kitchen equipment.
Local server hardware failures and power outages can occur without warning, halting business operations. In a traditional reactive IT setup, hardware loss results in extended downtime and weeks of recovery. A proactive, resilient data infrastructure allows for rapid recovery, ensuring business continuity during critical failures.
Picture this: You’re settling into a cozy corner of your favorite local café. The aroma of roasted espresso fills the air, and you're ready to tackle your inbox. You pop open your laptop, connect to the local public hotspot, and dive into work.
The flexibility of working anytime and anywhere is incredibly tempting, but relying on free, public wireless networks can be exceptionally dangerous. While it might seem paranoid, it is easier than ever to stumble into a security nightmare when using public Wi-Fi.
Microsoft is ending support for SMS and voice multi-factor authentication in Entra ID, replacing them with phishing-resistant passkeys. Relying on phone codes already exposes your organization to interception and SIM-swapping risks. Preparing your business now ensures uninterrupted sign-ins and protects your shared operational resilience.
Consider the heavy vaults of 19th-century London. To open them, a single key wouldn't cut it—bankers engineered a "two-man rule" requiring two distinct keys held by two separate officers to turn the lock simultaneously. Builders knew that if a single lock or outer wall failed, a secondary barrier was the only thing standing between safety and total collapse.
Even so, fast-forward to today and many businesses are still relying on the electronic equivalent of a simple wooden latch: a lone password.
Phishing is a hugely common form of cyberattack where fraudsters craft deceptive messages designed to trick you into revealing sensitive information or granting access to secure systems. Why is it so widespread?
Simple: breaking through sophisticated enterprise encryption is hard, and manipulating human psychology is vastly easier. That’s why phishing remains the single most common entry point cybercriminals use to compromise small and medium-sized business networks.
Getting your staff to adopt multi-factor authentication often feels like pulling teeth. The pushback usually happens because people see it as an annoying roadblock rather than a safety measure.
Thankfully, changing how your team views cybersecurity is far easier than you think, provided you drop the tech jargon and focus on real human impact.
If you analyze any modern corporate data breach, you’ll discover that it’s often not a particularly complicated attack that breaks through. You’d think that intelligent, sophisticated business owners can spot simple attacks coming from a mile away, but the reality is that today’s threats don’t target a lack of intellect or knowledge. Instead, they go for the actual vulnerability in a busy executive’s workday: their cognitive bandwidth.
Without experience running a business, the intricacies of accepting credit card payments probably wouldn’t occur to the average person. However, there is a complex maze of requirements, rules, and standards that a business must meet before it may do so. These are what make up the Payment Card Industry Data Security Standard. Let’s go over what this standard demands and what you need to do to ensure compliance is achieved… plus, why compliance is so critical in the first place.
Modern cyberthreats are understandably terrifying to consider… enough so that it may seem best to lock down your network to the point where someone would need an authentication code to open every window.
Here’s the problem: If you make your security framework so restrictive that your employees feel like they are being micromanaged by an algorithm, two things happen. First, their productivity plummets. Second, they will actively look for ways to bypass your security just to do their jobs.
We’ve all seen the Hollywood version of a hacker. It’s usually a lone genius in a dark room, typing furiously into a glowing green screen, shouting "I'm in!" right before they bypass a mainframe.
It makes for great television. However, in the real world, this representation is completely wrong. Today's cybercriminal doesn't look like a movie villain. They look a lot more like a mid-level corporate executive.
Every day, your employees transmit proprietary financial data, client records, and strategic plans across digital networks. If these communications are sent without protection, they travel across the internet in plain text, visible to any malicious actor who intercepts the traffic. Relying on unencrypted channels creates an immediate operational risk, leaving your business vulnerable to intellectual property theft and devastating regulatory fines.
This is simply not acceptable, so let’s discuss what you can do to fix it.
I get it—outfitting an entire team with brand-new smartphones and tablets is a massive expense. To save a bit of cash on equipment costs, a lot of small business owners choose a simpler path. They set up a Bring Your Own Device (BYOD) policy, allowing everyone to check company emails, look up client records, and jump into the corporate chat right from their personal phones.
It is incredibly convenient, but it also creates a massive data liability.
Once upon a time, Bring Your Own Device (BYOD) was seen as mutually beneficial. An employer could save substantial costs by eliminating the need for new hardware investment, while the employee didn’t have to juggle devices and could stick with what was familiar and comfortable.
However, there is a pretty significant drawback that could upend the undeniable usefulness of BYOD if it isn’t addressed: the inherent insecurity that the business needs to contend with.
Is AI good for productivity? Of course… but, like most things, there are two sides to consider. Since artificial intelligence is so good for productivity, many employees (perhaps even some of yours) are turning to public AI tools without authorization or oversight, exposing summarized meetings, written code, entire spreadsheets, and other proprietary and sensitive data to a public database.
In short, they’re using a specific form of shadow IT… shadow AI.