JensenIT Blog

As a communication tool, the video conferencing app Zoom saw a considerable bump in its popularity with both personal and business users as the coronavirus pandemic made other means of meeting no longer viable. However, this sudden increase in its user base also revealed some serious security issues with the platform. Let’s examine what Zoom has done to resolve these issues since then.

Owners of Nintendo’s Switch console should know that, as per an announcement from Nintendo, the battery life of their device could be negatively impacted if the device isn’t charged up at least every six months. While this may not be the kind of news you’d expect to find on a business technology blog, it does open the door to a bigger, more pertinent topic: should devices that aren’t used very often be kept charged up?

Business relationships, especially between you and a service provider or you and a coworker, are crucial to a business’ success. However, maintaining these relationships can be challenging when there’s a good chance that your actions might create more work for another person. Let’s go over why your relationship with IT may be strained, and offer a few tips to help fix it.

Unfortunately, we are not yet rid of the concern of COVID-19 and the impact that it has had on business survivability. With “business as usual” requiring a few drastic adjustments to continue, it is important that small businesses are able and willing to embrace these changes. Research conducted by Salesforce presented in their fourth Small & Medium Business Trends Report shows that many businesses are seeing the importance of these changes.

While it’s hard to say anything positive about the COVID-19 pandemic, it has given many business owners the motivation to pick up a few more technical skills. Many have sought to improve their own grasp on the software, marketing, and telecommunications that their business relies on each day. As these business owners have done so, they have often turned to a very popular resource: YouTube.

Many business owners understand the benefits that technology can have for a business, but just can’t bring themselves to commit to implementing that technology due to the cost, either in capital expenditures or in the shift in operations. The fear of not being able to successfully integrate certain technology will, over time, hold your business back. Today, we’ll describe why it’s essential to have a technology strategy, and how to stick to it. 

The world isn’t the same as it was at this time last year. With months of question marks surrounding business, and with more people than ever searching for their place, companies have had to make some operational concessions that, if we were to assess the situation today, don’t seem to be going anywhere, anytime soon. 

Traditionally, the business telephone system is one of the most expensive operational costs, especially if you take into account a business’ expanding mobility. Today, there is an option that changes the way that businesses look at their phone platform. That option is VoIP, or Voice over Internet Protocol. Today we’ll tell you a little bit about VoIP and tell you how it can drastically improve your business’ communication.

If you’ve been reading this blog for any length of time, you’ve seen us reference a phishing attack. Whether you are being asked by some supposed Nigerian prince to fork over money or you are getting an email by what seems to be your bank that directs you to download an attachment, you are probably a potential victim of a phishing scam. The difference between being a potential victim and a victim is knowing how to identify it. Today, we’ll give you five ways to identify a phishing message so that you—or your company—won’t be scammed.

If there is one thing we tell every would-be client of ours, it is that it is essential that they secure their data with a comprehensive backup and recovery system. This is not to make our lives easier or to sell products, it is a fact, and said strictly for their own benefit. Even the smallest organizations need protection against situations that could put all their staff’s hard work in jeopardy. Let’s take a look at why backup is so important.

While email is an indispensably useful tool in the office, it can quickly become a time-sink if finding the right messages to read and respond to becomes an overbearing responsibility. Fortunately, there is a simple solution to remedy this that, after spending some time learning about the full capabilities of your email platform, can once again make your email the useful tool it is meant to be.

Since 1982, the technology known as the Internet of Things has given the devices around us greater capabilities through artificial intelligence and Internet connectivity. While this technology spent a long time existing under the radar, so to speak, many business functions are now relying on its benefits. Let’s take a few moments to look at how the IoT can be of use in your business.

Smart assistants commonly appear in the office and home, so much so that the novelty seems to have finally worn off and they are now just another appliance—and, like any other appliance, there are a few quirks that can be frustrating to deal with. For instance, anyone living around these devices has shared a particular experience: the device registering something as a wake word that certainly wasn’t meant to be the wake word.

It’s important to note that all parties involved in patient care (including the patient) benefit from the Electronic Health Record (EHR). These systems are now fundamental to a successful health maintenance system. As more technology is developed that could be integrated into the EHR platform, there is a stalemate of sorts keeping EHR technology from being what it could be. Today, we will briefly discuss some of the issues. 

Considering how much as we rely on our mobile devices each day, it comes as no surprise how stressful the “LOW BATTERY” notification can be. While you might assume that it only seems to appear earlier and earlier in the day, there are in fact a variety of conditions that cause your device to die much faster. That’s why we wanted to share a few tips to help you understand what is happening to your battery, and what you can do to manage its longevity a little better.

Many workplaces have started the processes necessary to safely return their employees to typical operations. However, this is going to involve no small amount of preparation in terms of your business’ technology and proactive planning. Let’s consider the different approaches that you could take as you resume operations in a way that helps protect your team while still enabling work to be done.

While it may sound strange coming from a managed service provider, there is some wisdom to the adage, “if it ain’t broke, don’t fix it.” We know, we know… it sounds a little hypocritical for us to say something like this, when we spend so much time touting the values of proactive maintenance and similar strategies. However, this now-cliché statement certainly holds water, as exemplified by many modern technologies—including the Boeing 747.

Clearly demonstrating their prioritization of their G Suite offering, Google continues to innovate the platform’s many solutions to improve the user experience. Most recently, this has included giving Gmail a few extra functionalities to help further integrate a business’ communications. Let’s look at these functionalities together.

What if I were to tell you that, by the time you finished reading this sentence, all personal data in existence was exposed? If every text sent, every Google search executed, every website visited, everything we had ever done online, was made public? Gizmodo recently reached out to an assortment of experts for their insights. Here, we’ve assembled their responses for you to consider.

Telework has become crucial for businesses to sustain themselves right now, as remote work became a hard and fast requirement in the face of the coronavirus. However, if businesses aren’t careful, they could trade one issue for another in exposing themselves to security threats.