Voice over Internet Protocol (or VoIP) solutions were made to give organizations another means of utilizing a service that they were already paying for - their Internet connection. Of course, like any solution, VoIP can have its disadvantages, it is just that most of these disadvantages hinge only around the lack of a strong and reliable bandwidth connection.
For many businesses, the struggle of how they keep in contact both internally and externally is very real. Some companies are still at the mercy of their telephone providers, which is far from the ideal approach to communications. Indeed, there is a better option for companies in need of a comprehensive telephony platform, and it’s Voice over Internet Protocol, or VoIP for short.